​ Lagos, Nigeria · Enterprise Infrastructure Stewardship

Don’t Let a Broken Website
Drain Your Pipeline.

Proactive 24/7 website maintenance, security hardening, and performance monitoring engineered for Nigerian businesses that cannot afford downtime, hacked databases, or lost sales.

99.9% Uptime SLA
< 2hr Critical Response
Daily Cloud Snapshots
Paystack & Gateway Audits
Core Web Vitals Tuning
01 THE COST OF INACTION

Websites fail quietly.
Competitors win loudly.

Websites are living software systems. Without dedicated engineering oversight, silent failures cost Nigerian businesses millions in lost pipeline, abandoned checkouts, and degraded search rankings.

Square Digitals protects your revenue engine 24/7. We test every plugin in isolated staging environments, monitor payment gateways every 60 seconds, and ensure your digital platform stays secure, compliant, and lightning fast.

“When a checkout fails on Friday night in Lagos, buyers don’t file complaints — they simply buy from your competitor. Proactive maintenance is pure revenue insurance.”

Okeremeta Founder & Lead Strategist, Square Digitals
99.9% Uptime
Automated failover systems backed by active edge monitoring.
< 2-Hour SLA
Rapid engineering triage and production resolution on critical blockers.
Zero Data Loss
Automated daily snapshots stored across redundant AWS S3 buckets.
02 CRITICAL RISK FACTORS

What happens when you
ignore maintenance.

Nigerian corporate buyers and retail consumers compare options in seconds. When systems break unannounced, the commercial cost extends far beyond simple repair fees.

01

Direct Revenue Loss

When a checkout fails on Friday night, potential customers don’t report it — they simply purchase from your competitor instead.

02

Security Vulnerabilities

Over 73% of hacked WordPress websites in Nigeria were compromised through outdated plugins unpatched for 60+ days.

03

Google SEO Demotion

Google penalizes slow, unresponsive, or malware-flagged sites, dropping your hard-won page-one rankings down to page five.

04

Irreparable Brand Damage

A “Site Not Secure” browser warning or broken layout immediately destroys institutional trust in the eyes of prospective clients.

03 COMPREHENSIVE COVERAGE

The pillars of proactive care.
Zero downtime tolerance.

01

Security & Vulnerability
Patching

Weekly testing and deployment of WordPress core, theme, and plugin updates in isolated staging environments before touching live production.

  • Zero-conflict staging sandbox verification
  • Automated rollback if anomalies occur
  • Hardened firewall & brute-force shielding
  • Continuous malware scanning & instant cleanup
02

Automated Off-Site
Cloud Backups

Daily encrypted snapshots stored across redundant cloud locations (AWS S3), enabling one-click total system restoration within minutes.

  • Independent redundant cloud storage
  • Complete database & file system archives
  • One-click disaster recovery restoration
  • 30-day point-in-time snapshot retention
03

Core Web Vitals
& Speed Tuning

Continuous database defragmentation, image optimization, edge cache re-indexing, and asset minification to sustain sub-second mobile load times.

  • MySQL transient & revision hygiene
  • Next-gen WebP & image optimization
  • Server-level OPcache & Redis tuning
  • Google PageSpeed continuous benchmarking
04

24/7 Uptime & Gateway
Monitoring

Round-the-clock synthetic user checks pinging your pages and Paystack/Flutterwave checkout endpoints every 60 seconds from Lagos and global nodes.

  • 60-second multi-region uptime checks
  • Paystack & Flutterwave API health pings
  • Instant SMS & WhatsApp on-call alerts
  • Automated incident diagnosis & triage
Our Maintenance Benchmarks
99.9% Uptime SLA< 2h Emergency TriageDaily Off-Site SnapshotsPaystack / Flutterwave Monitored
04 IRONCLAD GUARANTEES

Service Level Agreements
that mean something.

We hold ourselves commercially and legally accountable to your business with clear, measurable benchmarks. No hidden caveats, no junior handoffs, and zero downtime excuses.

Our Lagos-based engineering team triages and actively resolves critical production blockers in under 120 minutes — including checkout crashes, payment webhook failures, and database lockouts.

Automated off-site cloud snapshots ensure your content, client orders, and transactions can never be permanently lost. We test one-click system restorations every quarter.

Receive detailed monthly executive summaries detailing security audits, Core Web Vitals performance scores, uptime logs, and all technical enhancements completed.

05 PROACTIVE CARE PLANS

Predictable maintenance.
Zero surprises.

01 · ESSENTIAL

Essential Care

₦45,000 / mo

Essential peace of mind for corporate brochures, portfolio sites, and business pages.

  • Weekly Safe Core & Plugin Updates
  • Daily Automated Off-Site Backups
  • 24/7 Uptime Monitoring (5-min pings)
  • Malware & Firewall Monitoring
  • 1 Hour Monthly Content Updates
  • Email Support (24h Response SLA)
02 · GROWTH (RECOMMENDED)

Growth Care

₦95,000 / mo

For commercial brands, stores, and active lead engines requiring fast support.

  • Everything in Essential Care
  • Continuous Paystack/Flutterwave Testing
  • Monthly Core Web Vitals Optimization
  • 3 Hours Monthly Content & Design Edits
  • < 2-Hour Critical Emergency SLA
  • Dedicated WhatsApp Priority Channel
03 · ENTERPRISE

Dedicated Enterprise

₦185,000 / mo

Complete digital infrastructure stewardship for high-volume enterprises and portals.

  • Everything in Growth Care
  • Staging Server Deployment Environment
  • Real-Time Continuous Backups (AWS)
  • 8 Hours Monthly Development Support
  • < 1-Hour Emergency Response SLA
  • Monthly Executive Strategy Video Call
04 · BESPOKE

Custom Infrastructure

Custom SLA

For multi-brand portfolios, fintech applications, and mission-critical high-traffic portals.

  • Dedicated Senior DevOps Engineer
  • Multi-Server Load Balancing & Failover
  • Continuous Penetration Testing
  • Custom SLA with Financial Penalty Clauses
  • 24/7 Dedicated Hotline & Slack Channel
06 FREQUENT QUESTIONS

Maintenance questions
answered.

Why do I need a maintenance plan if my website is working fine right now?+

WordPress core, themes, and plugins release weekly security patches and compatibility updates. Without proactive management, unpatched vulnerabilities accumulate, background database bloat slows down page loads, and third-party APIs (like Paystack) can deprecate silently. Our maintenance ensures your website remains fast, hardened, and protected before issues impact revenue.

What is your guaranteed response time for critical emergencies?+

For critical emergencies (such as downtime, server errors, or checkout failures), our response time is under 2 hours on Growth plans and under 1 hour on Enterprise plans. Our engineers receive automated instant alerts via SMS and WhatsApp the moment an anomaly is detected.

Can we use our allocated maintenance hours for content and design updates?+

Yes. Your plan includes monthly dedicated technical and content support hours. You can use these for updating copy, adding new service pages, publishing blog posts, changing team profiles, adjusting promotional banners, or modifying product listings.

Can I cancel or upgrade my maintenance plan at any time?+

Yes. All our maintenance plans operate on a flexible month-to-month basis with no long-term lock-in. You can upgrade, downgrade, or cancel your subscription at any time with a simple 14-day notice.

07 PROTECT YOUR REVENUE

Never worry about your website
going down again.

Protect your digital revenue stream with round-the-clock proactive maintenance and dedicated SLA support. Schedule an onboarding review with our technical architects today.